NYC STUDIO
22 Park Place, 3rd Floor
New York, NY 10007
FAQs
Yes! Please register for Class online so that you can create your profile and check off your liability waiver for Class.
Yes, we suggest arriving at least 10 minutes early to check in so we can help you get settled on your mat. With safety and the group experience in mind, students are not permitted to enter Class 5 minutes after the start time. If you are running late within 5 minutes into Class, please call us so that we can hold your mat for you. Your mat may otherwise be given to a waitlisted student.
Please call or email the studio if there’s a possibility that you might be late for Class. If we don’t hear from you, we assume you’re not coming and your mat will be given to a waitlisted student at the beginning of Class.
We suggest wearing comfortable exercise clothing. Sneakers are not mandatory, but first-time students are encouraged to start with sneakers.
Mats and towels are provided for all Classes. There is a water fountain outside of each studio, and we also sell bottled water.
Unfortunately, our studios do not have showers. We provide Beauty Counter face wash, serum, and moisturizer.
We have a 24-hour cancelation policy. If you cancel your reservation within 24 hours of Class, it is considered a “Late Cancelation” and you will lose the Class credit. If you cancel before the 24-hour period, that credit will be returned to your account for future use.
If you know you will be unable to attend Class, our waitlisted students would be so grateful if you Late Cancel your reservation versus not showing up. You can do so via MindBody or by calling the studio. Your communication helps us help others who need this practice.
What is your vaccination/mask policy and what are your COVID-19 protocols? Be sure to pre-register online for Class and arrive at least 10 minutes early to ensure a smooth check-in process. Please wash your hands upon entering The Studio. Mats and high-touch surfaces are sanitized for you before every Class. We have installed H13 HEPA filters to trap smaller particles, including viruses, to improve our system’s efficacy in removing viruses from circulated air.
When Classes are completely full, we begin a waitlist. Students must purchase a Class credit to be added to the waitlist. If the mat is not confirmed, that credit is returned to the account for future use. An addition to the waitlist will be confirmed via email. (Please note that if you un-checked the box that said “Subscribe to email notifications” when you created your MINDBODY account, you will not receive the email if/when added into a waitlisted Class.) Please don’t be discouraged by a waitlist! When we have open mats, we call the waitlist. We do not leave messages, so please save our number and answer when we call. If you live nearby, feel free to come to the studio and we’ll do our best to get you in. Joining a waitlist is a commitment to Class. If you receive notification that you have been taken off the waitlist, but choose not to attend, it will be considered a no show.
When Classes are completely full, we begin a waitlist. Students must purchase a Class credit to be added to the waitlist. If the mat is not confirmed, that credit is returned to the account for future use. An addition to the waitlist will be confirmed via email. (Please note that if you un-checked the box that said “Subscribe to email notifications” when you created your MINDBODY account, you will not receive the email if/when added into a waitlisted Class.) Please don’t be discouraged by a waitlist! When we have open mats, we call the waitlist. We do not leave messages, so please save our number and answer when we call. If you live nearby, feel free to come to the studio and we’ll do our best to get you in. Joining a waitlist is a commitment to Class. If you receive notification that you have been taken off the waitlist, but choose not to attend, it will be considered a no show.
No, unfortunately Class credits and packages are only redeemable in the city they are purchased in and are non- transferable between cities.
Visit Us
Address
22 Park Place, 3rd Floor
New York, NY 10007
Please take the stairs to the 3rd floor.
Phone
(646) 850-0937
Email
tribeca@theclass.com